Enabling GCCs with TGH’s AI-enabled Integration Solutions and Expertise
Global Capability Centers (GCCs) have emerged as strategic innovation and operational excellence hubs for multinational enterprises. With India as the leading destination, GCCs are transforming from cost arbitrage models to value-driven centers of digital transformation, advanced technology adoption, and AI-powered innovation. At TGH Software Solutions, we recognize the growing importance of GCCs and aim to partner with them by providing deep expertise in integration services across platforms like Boomi, MuleSoft, and Workato.
Global & India GCC Market Landscape
The GCC ecosystem in India has seen exponential growth over the past decade. India hosts over 1,900+ GCCs employing more than 1.6 million professionals (NASSCOM, 2024). This ecosystem is projected to grow to over 2,500 GCCs by 2030, contributing more than US$100 billion to India’s GDP. Notably, nearly 50% of Fortune 500 companies already operate GCCs in India.
This rapid expansion highlights how GCCs are no longer back-office cost centers but are being positioned as global hubs for digital transformation, R&D, data analytics, cybersecurity, and enterprise integration.
Challenges Faced by GCCs
Despite their rapid growth, GCCs often face challenges that can slow down innovation and efficiency. These include:
• Skill gaps in niche integration platforms (Boomi, MuleSoft, Workato).
• High dependency on parent company IT teams for complex integration requirements.
• Pressure to deliver faster digital transformation outcomes.
• Balancing operational costs with specialized talent acquisition.
• Need for AI and automation in integration processes to accelerate value delivery.
How TGH Supports GCCs
TGH Software Solutions is a trusted Boomi partner with a 100+ member certified integration team across Boomi, MuleSoft, Workato, and Oracle Integration Cloud. Our expertise is tailored to address the unique needs of GCCs through flexible collaboration models and AI-driven accelerators.
Key ways TGH empowers GCCs include:
1. Skilled Talent Deployment – Providing certified Integration developers as extended GCC teams.
2. AI-enabled Integration Solutions – Leveraging TGH’s proprietary accelerators like InstaFix for faster IT incident resolution.
3. Co-innovation Partnership – Collaborating with GCCs to build new integration frameworks, APIs, and reusable assets.
4. Flexible Engagement Models – Staff augmentation, project-based collaboration, and CoE partnership models.
5. Scalable Delivery – Offering on-demand scaling of integration resources to meet evolving GCC requirements.
Why Partner with TGH?
• Boomi-Certified Partner with global delivery credentials.
• 100+ certified experts across leading iPaaS platforms.
• Expertise in Logistics, Manufacturing, Retail, and BFSI industries.
• AI-powered solutions that go beyond traditional integration services.
• Proven track record of delivering faster time-to-market for global enterprises.
FAQs
Yes, GCC employees are typically full-time employees of the parent company. However, GCCs often collaborate with partners like TGH to access niche expertise and scale quickly.
TGH can either deploy skilled integration developers to work as part of GCC teams or provide turnkey integration solutions. Our flexible model ensures alignment with GCC goals and parent company standards.
Yes. TGH has proven expertise in building Integration CoEs with frameworks like UADF.
Yes. TGH has a strong bench of certified Boomi and MuleSoft developers ready for rapid deployment.
TGH has strong expertise in Logistics, Manufacturing, Retail, and BFSI industries. Our integration accelerators are adaptable across multiple domains.
Conclusion
As GCCs continue to redefine their role from operational centers to global innovation hubs, collaboration with the right technology partner is critical. TGH Software Solutions is uniquely positioned to help GCCs scale integration expertise, adopt AI-driven accelerators, and deliver value faster. With our certified talent pool and flexible collaboration models, we aim to be the preferred partner for GCCs building the next era of digital transformation.
