AI-Driven Accelerators | TGH Software Solutions

AI Accelerators that Simplify Complexity &
Deliver Outcomes

TGH’s AI Accelerators solve real enterprise problems — reducing downtime, cutting costs, and accelerating integration outcomes.

InstaFix™
IT Incident Resolution
M2B Catalyst™
MuleSoft → Boomi
Boomi Intel™
Analytics & Governance
MapRestore™
Mapping Recovery
CSA™
Sentiment Analysis
Boomi-Native Architecture
AI + ML Powered
Enterprise-Grade Security
Continuous Self-Learning
Rapid Time-to-Value
0%
Faster Incident Resolution
0×
Faster Platform Migration
0%
Data Recovery Accuracy
0%
Cost Savings
The TGH Difference

Why TGH Accelerators Win

Not generic AI tools — purpose-engineered accelerators built for real enterprise integration challenges, delivering measurable results in weeks, not months.

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TGH Accelerator Portfolio

Five Accelerators. One Competitive Edge.

Purpose-built for enterprise integration, IT operations, and customer intelligence — each accelerator delivers targeted automation and measurable business outcomes.

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Stop wasting hours on repetitive IT incidents — let AI resolve them in minutes.
See how →
✦ AI-Powered ITSM Accelerator

InstaFix™ — AI-Powered IT Incident Resolution

"Smart Automation for Smarter IT Operations"

TGH-InstaFix is an AI-driven incident resolution accelerator purpose-built to modernize enterprise IT support. Seamlessly integrated with ITSM platforms via Boomi, it employs NLP and advanced machine learning to automate root cause identification and resolution delivery — transitioning IT operations from reactive firefighting to proactive service management.

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⚡ ~2 Hour Resolution Target
🤖 NLP + ML Powered
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The Problem It Solves
  • Engineers stuck in repetitive incident tasks — wasted talent and high burnout
  • Same issues troubleshot again and again — zero knowledge retention
  • Average resolution time of 6–8 hours causing business delays
  • Rising support costs and poor user experience lowering overall ROI
5 Core Capabilities
  • Automated Incident Analysis AI scans and classifies every incoming ticket instantly
  • AI-Driven Resolution Mapping Matches incidents to best-fit resolutions from historical data
  • Contextual Ticket Enrichment Enhances tickets with metadata for faster and accurate triage
  • Human in the Loop Engineer validation ensures accuracy before execution
  • Self-Optimizing Knowledge Base Continuously learns and improves with every resolved incident
1
Incident Detection
Picks up incidents automatically from existing ITSM platform
2
Automation Triggered
Smart Boomi workflows activate and orchestrate response
3
AI Intelligence Applied
Root causes identified using past incident data and ML models
4
Resolution Suggested
Recommended fixes shared instantly inside the ITSM
5
Engineer Validates
Support teams review with minimal effort before applying fix
6
Continuous Learning
Each interaction improves future accuracy automatically
MetricBefore InstaFix™After InstaFix™
Avg. Resolution Time6–8 hours~2 hours
Manual InterventionsVery HighMinimal
Engineer WorkloadOverloadedOptimised
Knowledge RetentionNoneContinuously Improving
Accelerated MTTR
Intelligent automation compresses resolution cycles by up to 75%
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Reduced Operational Load
Engineers freed from repetitive tasks to focus on high-value work
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Incident Consistency
Standardised resolution quality across every ticket, every time
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Higher End-User Satisfaction
Faster fixes mean better system reliability and user experience
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Still paying MuleSoft licensing costs? Migrate to Boomi in weeks, not months — with zero disruption.
See how →
✦ Platform Migration Accelerator

M2B Catalyst™ — Effortless MuleSoft to Boomi Migration

"Accelerate Your Platform Transition. Zero Disruption. Full Confidence."

M2B Catalyst is TGH's purpose-built accelerator to streamline and de-risk MuleSoft-to-Boomi migrations. It provides pre-built frameworks, automated conversion tooling, and structured methodology to migrate enterprise integrations faster, with higher quality and significantly reduced cost and effort.

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🚀 5× Faster Migration
✅ Zero Downtime Cutover
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Discover
Full audit of existing MuleSoft integration estate and dependencies
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Assess
Complexity scoring, risk identification and migration prioritisation
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Migrate
Automated conversion with reusable Boomi component templates
Validate
End-to-end testing, cutover readiness and go-live with zero downtime
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The Problem It Solves
  • MuleSoft licensing costs escalating year over year with no end in sight
  • Manual migration is time-consuming, error-prone, and carries significant business risk
  • Loss of institutional integration knowledge during re-platforming exercises
  • Teams lack expertise in both MuleSoft and Boomi simultaneously
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What It Delivers
  • Accelerated migration timelines vs. manual approaches — up to 5× faster
  • Structured 4-phase methodology: Discover → Assess → Migrate → Validate
  • Reusable patterns and component templates purpose-built for Boomi
  • Operational readiness with a zero-downtime cutover strategy
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Zero Business Disruption
Improved operations with no outages post-migration — seamless transition
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Reduced TCO
Lower total cost of ownership versus continued MuleSoft licensing
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Preserved Logic
Integration logic and critical business rules fully preserved during migration
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AI-Ready Platform
Boomi platform primed for next-gen AI-ready integrations and innovation
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Flying blind on your Boomi integrations? Get real-time intelligence and governance — from day one.
See how →
✦ Integration Analytics Accelerator

Boomi Intel™ — Deep Analytics for Smarter Governance

"See Everything. Govern Better. Optimize Always."

Boomi Intel provides real-time analytics, visualizations, and dashboards for optimized governance of Boomi integration operations. It transforms raw Boomi operational data into actionable intelligence — enabling teams to monitor KPIs, detect errors proactively, and drive continuous improvement across integration estates.

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📡 Real-Time Dashboards
🏛️ CoE-Ready Reporting
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Real-time KPI Dashboards for Integration Performance
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Process Error Monitoring & Root Cause Diagnostics
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Operational Visibility Across Dev / QA / Prod Environments
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Integration Health Scoring & Trend Analytics
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Governance-Ready Reporting for Leadership & CoE Teams
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The Problem It Solves
  • No unified visibility across Boomi integration processes and pipelines
  • Error diagnostics are reactive, not proactive — teams firefight rather than prevent
  • Integration performance tracked manually or not tracked at all
  • Governance decisions made without data — relying on gut feel and guesswork
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Faster Diagnostics
Quicker diagnosis and reduced mean-time-to-detect (MTTD) across all processes
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Full Operational Visibility
Enhanced visibility across every Boomi process and environment in real time
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Data-Driven Governance
Integration optimization decisions backed by reliable, real-time intelligence
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Freed Engineering Time
Engineers released from manual monitoring to focus on delivery and innovation
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Lost or broken Boomi maps killing your timelines? AI reconstructs them in hours, not weeks.
See how →
✦ AI Mapping Recovery Accelerator

MapRestore Agent™ — AI-Powered Boomi Mapping Recovery

"Recover Lost Maps. Reconstruct Intelligence. Accelerate Delivery."

MapRestore Agent is an AI-powered accelerator built on Boomi that expedites mapping tasks and reconstructs lost or broken data mapping configurations. It uses AI to analyze, recover, and regenerate Boomi map components — dramatically reducing the time and effort required to restore or build integration mappings from scratch.

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🤖 AI Recovery Engine
⚡ 90% Recovery Rate
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The Problem It Solves
  • Lost or corrupted Boomi map components delay project timelines significantly
  • Rebuilding complex maps manually is highly time-intensive and error-prone
  • Mapping documentation gaps create critical knowledge risks for organisations
  • Legacy mapping logic is difficult to analyze, understand, and migrate
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What It Delivers
  • AI-driven recovery and reconstruction of Boomi map components from fragments
  • Accelerated mapping task execution for new integration builds
  • Analysis of existing mapping patterns and transformation logic
  • Reduced dependency on individual developer knowledge and tribal expertise
Rapid Map Restoration
Significantly reduced time to restore or build integration maps from scratch
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Lower Integration Risk
Reduced risk of mapping-related integration failures and data transformation errors
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Faster Developer Onboarding
New developers onboarded onto existing integration estates in a fraction of the time
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Improved Delivery Velocity
Faster delivery velocity on integration projects across the enterprise portfolio
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Customer signals scattered across every channel? Unify, score, and act on sentiment in real time.
See how →
✦ Customer Intelligence Accelerator

CSA™ — AI-Powered Customer Sentiment Analysis

"Turn Customer Voices into Business Decisions."

CSA is an AI-powered Boomi accelerator that expedites customer data analytics by automating the extraction, processing, and interpretation of customer sentiment across channels. It transforms unstructured customer feedback into structured, actionable business intelligence — helping enterprises understand their customers at scale.

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📡 Multi-Channel Signals
📈 Real-Time Scoring
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Automated Sentiment Extraction from Multi-Channel Data
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Real-Time Analytics & Sentiment Scoring Dashboards
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CRM & ITSM Integration via Boomi Connectors
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Trend Analysis to Identify Emerging Customer Concerns
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The Problem It Solves
  • Customer feedback scattered across CRM, support tickets, surveys, and social channels
  • Manual sentiment analysis is slow, inconsistent, and completely unscalable
  • Delayed insight means delayed response to customer experience issues
  • No integration between sentiment data and core business systems
Faster CX Gap Detection
Identify customer experience issues in real time before they escalate
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Data-Driven CX Strategy
Product and experience decisions backed by real sentiment intelligence
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Improved NPS & Retention
Higher Net Promoter Scores and measurable gains in customer retention
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Unified Customer Intelligence
All customer signals unified across enterprise systems via Boomi integration

Ready to Accelerate Your Enterprise with AI?

TGH's accelerator portfolio is built to deliver measurable outcomes — fast. Whether you're modernising IT operations, migrating platforms, or unlocking customer intelligence, we have the right tool to transform your enterprise.